Purchase Guidelines & Policies
Welcome to Artifactor Studio!
Please note that when you place an order, you have two business days to cancel it
prior to our formal confirmation. By placing an order, you agree to the terms and conditions detailed below as an integral part of your purchase agreement.
To ensure a seamless, transparent, and secure experience while acquiring your artwork, please review our payment options, shipping policies, and return guidelines below before placing your order:
Payment Methods
We accept all major credit cards and PayPal at checkout to securely accommodate our international customers:
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Credit Card Payments: While our credit card processor does not support instalment plans for international orders, all payments are processed securely in full at the time of purchase.
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PayPal Financing Options: PayPal is supported in over 200 countries and handles virtually any currency. In select regions (including the USA, Canada, and the EU), PayPal offers for owners of PayPal account flexible payment plans, such as Pay in 4, Buy Now Pay Later, and monthly instalment options spanning 3, 6, 12, or 24 months.
Direct bank wire transfer to our corporate bank account (manual payment)
Free international shipping & delivery
Artwork Preparation Timeline
Total Preparation Time: Between 14 and 26 business days (approximately 2–4 weeks).
Shipping Logistics
To provide our customers with the best possible value, all original oil paintings and limited-edition reproductions (editions of 20) are securely shipped unframed rolled inside a heavy-duty protective tube.
All shipments are fully insured to cover the complete value of the artwork as stated in your purchase order.
The artwork shipping period to your specified address is typically estimated as 5–10 business days following the preparation period.
The prepaid local delivery will be carried out by our currier, DHL, to do so he must have your phone number to coordinate local delivery.
Artifactor Studio will make every effort to promptly notify you via email should an unexpected delay occur due to reasons beyond our control.
Delivery Options
We offer 100% Free International Shipping with flexible door-to-door local delivery options worldwide via trusted global carrier (DHL):
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Direct to Your Door: Shipped straight to your home or office address.
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Direct to Your Local Framer: We can ship the artwork directly to a professional framing shop of your choice so it can be framed immediately after you confirm your intention to keep artwork in your possession, or after 18 business days return period expires.
📌 Please Note for Framer Deliveries:
While Artifactor Studio covers 100% of the shipping costs to your chosen local framer, you are responsible for coordinating their framing services, covering all framing costs, and arranging the final transport or pickup of the finished artwork to your home.